June 17, 2020

Borderlands To Open Soon

by Alan Beatts

I'm going to jump in here right at the beginning of the newsletter since I'm sure folks are wondering about our plans for this month in terms of reopening the shop.  Based on the current (but subject to change) plan for San Francisco, we will be able to allow customers into the store starting on Monday, June 15th.  As we did with curbside pickup, I think that we'll take a slightly slower approach and we'll actually open for customers on Wednesday, the 17th.  That gives us time to make sure that we have everything in place to make the process comfortable for everyone.  It also gives us time to see what other businesses are doing and spot possible problems.  Likewise, just as we did last month, I think that we'll start with only Jude and myself working and then we'll bring the rest of the staff in the following week.

I'm still in the process of working out all the details.  Obviously we'll be doing all the expected things (hand sanitizing left and right (pun intended), masks required all the time for everyone in the shop, asking everyone to stay 6' apart, and so forth) but there will be a few other steps that we'll take as well.  What has been decided so far is that we'll be using a bunch of HEPA air filters that, in total, are able to cycle the air in the shop four to five times per hour.  Though there isn't a rigorous scientific conclusion that they are effective in reducing the risks in an enclosed space, I have found no guidance that suggest that they will be harmful in any way and it's reasonable to conclude that they will be helpful, if to an unknown degree.

We'll also be restricting the total number of people in the shop.  The exact number is still to be determined, absent guidance from the SF Department of Public Health, but my sense is that it will be in the 8-10 person range, inclusive of staff.  So, if you come by the shop after we're open and, upon entry, are asked to come back later, I hope that you'll understand our reasons and be patient with us.  We will also be open by appointment outside of normal business hours.  I'm still working on the exact details of that, but it's in the works.

You can expect a mid-month update email with all the details, once they're ironed out.  I've got to say, we're all very excited at the prospect of seeing you all again.  We've missed you.

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